I propose a new initiative for HSBC customers, for the months of January, February, and March 2009. I call the initiative “Guidelines for paying HSBC in 2009” and it involves how to send your payments to HSBC in 2009 using priority mail and delivery confirmation. Please read this carefully and entirely!
First and foremost […]
KH in Missouri said: “On October 23, 2008 I mailed my Home Equity loan payment to Beneficial via Priority Mail. My payment was NOT due until November 9, 2008. When I received Beneficial’s statement dated November 18, 2008 it did NOT show that a payment had been made. I called Beneficial […]
RM in Texas said: “HSBC increased my monthly payment with NO extra purchases by $46.00. Even though I made a payment on time of my scheduled amount, they charged me a service fee because I didn’t pay the amount they increased it to. I hope you can do something about this.”
PS in California said: “My credit card limit is $300. I used my card for a $20 purchase, which because of the $13.76 finance charge went overlimit. I called to make a phone payment being told what I was paying was ok, not letting me know I was over limit, I would […]
HN in Georgia said: “I have had a card with these losers for 6 years, have always paid early and way over the minimum. This is the first and ONLY time I have been late, but a CSR has been calling me ALL DAY LONG…..8 times in the past 8 hours. I have told […]
TS in Pennsylvania said: “I could not access the HSBC online payment site, finally I did the next daywith the help from CS. Payment due FOLLOWING day but they will not process today so I’m late. $39 late fee for paying the day before? OR for $15 you can have them take an […]
AJ in Ohio said: “HSBC Finance calls every day, four or five times a day. If you answer, they ask for your name, but won’t tell you who they are before you verify that you are who they are calling for. If you refuse to answer their questions until they tell you who they […]
SR in Maryland said: “Watch your bills closely from HSBC Direct Merchants Bank, Nevada. I noticed on my current bill that they had recorded my payment for the month as _0.00. I had sent them a payment, as I always do the same time each month, on the 5th. Then, I […]
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