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HSBC
Answers After Complaints [ 15 / 6 ]If you wrote or complained to authorities and regulators, use this area to tell us what they said - good, bad, or frustrating.
Calls and Collections [ 29 / 22 ]India calling early in the morning, 7 days a week, violating Fair Debt Collection. Also see the Blog category at this link
HSBC Finance Corporation [ 323 / 137 ]Household Finance Corporation was merged into Household International Incorporated, and changed its name to HSBC Finance Corporation. Its the same HFC we know from the past.
Social Responsibility [ 83 / 33 ]As HSBC grows, and as they acquired predatory lender Household International, visitors discuss the ramifications thereof.
Household International
Mortgages [ 130 / 52 ]HSBC mortgages, Household Finance (HFC) and Beneficial Finance mortgage and second mortgage input.
Retail Services
Opinions [ 91 / 48 ]Merchants, customers and families speak out and voice their opinions on points of interest. Company insiders including present and former employees offer insight.
HRS Account [ 100 / 27 ]For our visitors needing a quick reference to Household's online payment site we created this BBS area. hrsaccount.com is the link. It services most of the merchants shown at the bottom of our main screen
Top Merchants
Best Buy [ 196 / 80 ]Trends we are watching include paying off your Best Buy account with a balance transfer, receiving a MasterCard you didn't authorize, and late accounts transferred to Beneficial Finance. Best Buy card holders should watch out for identity hijacking. Earlier reports are filed here
Good Guys [ 5 / 5 ]More complaints about Good Guys are filed here, Goodguys is absorbed into CompUSA now
Levitz [ 20 / 17 ]Levitz Home Furnishings, Inc. is the parent company of both Seaman Furniture and Levitz Furniture Corp. See prior year complaints here
Marks & Spencer [ 2 / 2 ]As HSBC and Household International acquire and run this credit card portfolio Household - HSBC Watch gives them a section of their own.
Suzuki [ 21 / 15 ]Motor cycle financing for Suzuki is from HSBC, which is the new name for former predatory lender Household International
Other Merchants
Horror Stories [ 180 / 96 ]Complaints and horrors about merchants other than those listed in "Top Merchants" - make sure you tell us who the merchant is!
Suits and Charges
News [ 34 / 27 ]When breaking news happens we may put it here. Most of the news is found in the blogger
Opinion [ 23 / 8 ]Your opinion about Household - HSBC's settlements, class actions, RICO charges, more....
Past settlements [ 15 / 6 ]Discussion of the 484 million dollar nationwide predatory lending settlement, Shea v Household settlement, agreements by the states, and California settlements. Also see our shared document library for references and Predatoryloan.com for teaching material.
Merchants
Company Discussion [ 16 / 10 ]Discussion of companies with financing by Household - HSBC. Complaints do not go in this area.
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.